Last Updated: 17th October 2025
At Crochetina, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://thecrochetina.com, make a purchase, or communicate with us.
Who We Are
Crochetina is a Nigerian-based brand offering handcrafted crochet accessories. Our website address is https://thecrochetina.com.
Information We Collect
We collect personal data from you in the following ways:
- When you place an order: name, email address, phone number, billing/shipping address, and payment information.
- When you contact us: information you provide via forms, emails, or WhatsApp.
- When you interact with our site: data collected through cookies, analytics, and marketing tools (such as Google Analytics and Meta Pixel).
- When you subscribe to our emails: information such as your name and email address when you opt-in via our popup or make a purchase.
This data is used to fulfill your orders, respond to inquiries, send updates about your order, and share exclusive offers or product updates.
Cookies
We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can choose to disable cookies in your browser settings, though some parts of the site may not function properly as a result.
Comments and Media
If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam.
If you upload images, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves the same way as if you visited those websites directly. These sites may collect data about you, use cookies, and track your interaction.
Payments and Third-Party Services
We process payments securely through WooCommerce, using providers such as Stripe and Paystack.
These payment processors collect and process your data in accordance with their own privacy policies.
We also use third-party services, including FaceTag, Google Analytics, Meta Pixel, and email marketing tools to help us improve user experience and marketing efforts.
WhatsApp Communication
We offer a WhatsApp chat option for customer inquiries and custom orders. Please note that conversations via WhatsApp are processed through Meta’s platform, and your use of this feature is also subject to WhatsApp’s privacy policy.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely.
- Order and customer information is retained as long as necessary for business and legal purposes.
- We delete your personal data upon request, unless retention is required for legal, administrative, or security reasons.
Your Rights Over Your Data
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Unsubscribe from marketing emails using the link in our messages.
Data Protection and Security
We take reasonable measures to protect your personal information from loss, misuse, or unauthorized access. However, please note that no method of online transmission is 100% secure.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through an automated spam detection service.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Crochetina
Website: https://thecrochetina.com
WhatsApp: +2348169170383
Location: Nigeria